This service provides return to base manufacturer warranty services at fixed cost per event pricing. Equinox can deal with all aspects of the RTB repair including technical support, fault registration, collection and delivery back to source.

Alternatively, where a manufacturer has either self-contained or outsourced helpdesk services, we can develop or integrate to an automated system that will transfer data automatically between all parties reducing administration costs.

Typical turnaround times for product are 3-5 working days and can be performed at very competitive prices.

If you would like more information on this service or for any specific requirement you may have, please contact our Sales Department via the contact us page.