Insurance Repair Services

As a leading name in the industry, Equinox provide a unique, In-Home (IH/HR) Service with our own highly-trained Engineers backed up with Technical Support from our technical staff at head office and Key Supply-Chain Partners for Spare parts across the UK

We support brown and grey goods, including the following devices:

  • Desktops
  • DVD/Blue-Ray Players
  • Home Cinema Systems
  • Laptops
  • Satellite TV Systems
  • Tablets
  • TV

Services provided by Equinox include the following and ensures we provide the total solution:

  • Contact Centre Support
  • Claim-Fraud Detection
  • On Site Support/Repair
  • Return to Base Repair
  • Spare Parts Distribution
  • Warranty Validation 

Benefits of using Equinox for these services include:

  • Dual Goal of Write-Off Avoidance & Customer Satisfaction = Customer Retention!!!!!
  • Entire UK Coverage – we do not sub-contract to achieve this
  • Low Material costs
  • Lowest Write Off % in the industry
  • Mainboard Repair - not just swap outs
  • OEM and Open Market Spares Support
  • Single Supplier across all products
  • Wide range of experience in the Insurance business 


Contact us to discuss your requirements.